Testimonials

Adrienne Jayne Hewitt
Adrienne Jayne Hewitt
2019-05-06T20:08:56+0000
We bought our hot tub in April from EJ Payne and I must say we did shop around as north as Blackpool and as south as Birmingham looking at hot tubs as a big financial commitment. However the first place we went was EJ Payne and met Jake who came across as honest, knowledgable and they say people buy from people and this is true in this case. So after several weeks of looking around we felt pulled to Jake and going back. Very professional and friendly and jake has looked after us from start to finish always picking up the phone even at the house during installation. Credit to the company. Highly recommend and although my sister already has a hot tub will be using you guys for services from now on based on our experience. Also would like to add the it was Jake that recommended a wet test and although a little shy with my husband in the shop highly worth while as no surprise bought the one we wet tested.
Laura Brammer
Laura Brammer
2019-05-04T12:41:24+0000
Had my Olympus spa installed this week and I love it! Friendly easy guys to deal with, they helped me choose exactly what I wanted based upon my requirements. Easy no hassle sale 😃 Thanks to Jake and Mark too for showing me exactly what to do with chemicals!
Lee Davenport
Lee Davenport
2019-04-26T20:45:29+0000
Fantastic service from start to finish, Jake was excellent with his knowledge and got me what I needed at a great price. Local touch which is nice and sadly at times lacking from company’s.
Sue Williams
Sue Williams
2019-04-19T05:55:49+0000
Had our Hot tub delivered on Wed fab service from you all . Would def recommend this company as no pressure to buy lots of helpful honest advice and even got us the spa we wanted in the showroom to look at before we purchased , great guys. Couldn’t do enough for us. We absolutely love it. Thank you so much .
Gill King
Gill King
2019-04-11T15:44:51+0000
What a great service from EJ Payne ltd. I would recommend this company for its friendly and helpful service.They made the process of buying, to the installation of the hot tub trouble free. Plenty of helpful advice and tips along the way. If you are thinking of purchasing go no further. Thank you.
Alison Castree
Alison Castree
2019-03-14T17:20:23+0000
Had our spa delivered and fitted today, lovely friendly guys would highly recommend if your thinking about having a spa. They couldnt do enough for us. Thanks again x
Helen Louise Eyre
Helen Louise Eyre
2019-02-19T18:13:29+0000
Brill service. Delivered on time, no hassle and loads of advice and support offered. Absolutely love our new hot tub.
Maxine Simpson
Maxine Simpson
2019-02-12T19:20:33+0000
Had a hot tub delivered today from e j Payne Jake and the team were first class delivered on time Jake told me everything I needed to know what a great bunch of guys. Thanks guys will definitely be recommending you 👍
Angela Heath
Angela Heath
2018-12-20T18:03:47+0000
Fantastic first class service, always there with assistance, definitely recommend
Chris Simpson
Chris Simpson
2018-12-16T10:34:21+0000
I well and truly researched hot tub companies as there seems to be a lot of cowboys around. This isn’t the case with Hot Tubs Staffordshire, they are the utmost professionals paying 100% attention to customer satisfaction. From home visits to out of hours queries they are absolutely faultless. Old fashioned customer service with a bang up to date company. Highly recommended 👍
Steven Fergusson
Steven Fergusson
2018-12-04T18:08:43+0000
Excellent customer service from the team, always willing to give advice.
Ross Colledge
Ross Colledge
2018-12-03T18:25:52+0000
Very happy customer. Hot tub delivered and installed exactly as arranged. Top after sales too...any questions answered via txt within the hour.
Michelle Price
Michelle Price
2018-12-03T11:52:28+0000
Excellent service bought our hottub from them as we knew they would give us good after care service which you need with a hottub
Thea Fearn
Thea Fearn
2018-12-02T19:24:24+0000
Highly recommend with high quality hot tubs and service that is outstanding. Nothing is too much trouble and for a new hot tub owner, they take you through it step by easy step. We love our tub and are safe in the knowledge that if we need anything ej Payne will be there! 💯💯🙌🏻
Paul Lomas
Paul Lomas
2018-11-30T14:46:17+0000
Wow. Hot tub just been installed by two great guys. From the moment I walked into the showroom and started talking to Jake I knew this was the place I was going to purchase my hot tub from. Nothing was too much trouble. All the advice you could ask for, excellent prices, excellent delivery and fitting All round 11 out of 10. Do not commit to buying a tub until you have visited their showroom. It WILL BE the best decision you will have ever made. Thanks guys, just waiting for it to warm up then a test drive
Mark Johnson
Mark Johnson
2018-11-30T06:57:28+0000
From the moment we walked through the door, and to the day our hot tub arrived with Richard and the team, we have been given 110% customer experienc. So professional and passionate. I would recommend E.J.Payne to anyone considering buying a hot tub. A great team and great product.
Richard Brammer
Richard Brammer
2018-11-29T22:43:48+0000
Great team nothing too much trouble we are loving the hot tub.Made the whole process so easy would recommend to anyone Thanks
Gail Brennan
Gail Brennan
2018-11-29T19:10:12+0000
This very friendly family business is highly recommended if your thinking of purchasing a hot tub . They are an excellent point of contact for any information or questions you might have . Nothing is too much trouble for them .
Carol Horsley
Carol Horsley
2018-11-29T15:34:12+0000
EJ Payne are the only people I would recommend to go to for a hot tub, chemicals or just a chat about their products and services. Quickly and efficiently installed our hot tub and with their friendly approach it is a pleasure to give them a 5* rating.
Tony Albert Conrad Beech
Tony Albert Conrad Beech
2018-11-29T14:06:32+0000
Used them for a few years now for not only the chemicals but for advise as well. First class service 👍🏻
Catherine Anne
Catherine Anne
2018-11-29T14:02:47+0000
We felt we had very practical advice , not at all pushy & great service when we chose to order a hot tub .Installation was hassle free & good after care as well
Angela Delanchy
Angela Delanchy
2018-08-21T17:04:01+0000
What a fantastic service. Such knowledgeable and friendly staff who went out of their way to find exactly what I wanted. I would definitely recommend this company to anyone thinking of getting a hot tub. Easy to get hold of them if you have any questions. Fast installation and no mess. Thanks guys.
Ella Mason
Ella Mason
2018-07-14T12:55:05+0000
Absolutely in love with our new hot tub!!!! Thank you so much for getting it delivered to us in no time at all! Very friendly guys, top service and went up and beyond to help! Would definitely recommend!!!!!
Leigh Rushton
Leigh Rushton
2018-05-18T23:30:57+0000
Omg me new hot has come and it was ready to get in at 9:30pm to temperature got in and just got out at 12pm omg I am so relaxed now well done lads at hot tubs ej Payne spas of Dresden stoke on trent great lads so friendly no pressure great service great value for money I’ve had the wellis my family love it
Louise Davies
Louise Davies
2017-12-24T03:45:16+0000
Purchased a hot tub and took me a while to understand the chemicals. Service has been exceptional from Richard. Above and beyond- could not do enough to help. Thank u

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We’re happy to help with any questions or queries you may have give us a call on 01782 312534